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  • Is Zoom Down? Tens of Thousands of Users Report Outage

    Is Zoom Down? Tens of Thousands of Users Report Outage


    Zoom is down for tens of thousands of people, according to Downdetector. Users have been reporting outages since 2:38 p.m. ET.

    More than 60,000 Zoom customers had logged issues with the video conferencing service by 3:08 p.m. ET. Nearly half of users reporting problems (46%) experienced issues with the website, while 38% encountered problems with the app.

    Zoom’s status page also appears to be down at the time of writing. The company previously indicated through the page that it was aware of the outage for Zoom meetings and was working to resolve it.

    Zoom’s investors page also appears to be down at press time.

    Related: Amazon Is Replacing Chime, Its Proprietary Video Conferencing Software, With… Zoom

    Zoom has 300 million daily active users and 192,600 business customers as of the fourth quarter of 2024. Companies like Capital One, Glassdoor, and Dropbox all use the company’s videoconferencing service.

    With Zoom down, users turned to social media. Some X users asked if Zoom was down for anyone else. Others expressed joy, frustration, and panic through GIFs.





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  • Three ways to leverage integrations for an unbeatable CX program 

    Three ways to leverage integrations for an unbeatable CX program 


    As organizations strive to improve and scale their CX programs, integrating feedback into business systems and automating processes has become essential. But how exactly do feedback integrations and automation work in practice? 

    Let’s explore three different examples. The three examples showcase how integrations help organizations overcome the common challenges in customer experience programs, leading to faster, smarter, and more personalized actions. 

    This post references our latest e-guide, “Transforming Insights into Action: How Feedback Integrations and Automation Revolutionize CX Programs”. You can read the full (and free) e-guide, here! 

    1. Event-based automation: Faster follow-up 

    Picture this: A customer leaves negative feedback about their recent support interaction via a post-service survey. When your feedback platform integrates with your CRM, this response is instantly flagged within your CRM system. That real-time flag triggers an automatic task, prompting the customer support manager to engage directly with the customer immediately. 

    But the integration doesn’t end there. The system also updates the customer profile with the feedback, giving the support team full context for a more informed, personalized follow-up. The outcome? A swift, tailored resolution that not only addresses the concern but also enhances the overall customer experience. 

    Alchemer’s seamless integrations with CRM platforms and customer support tools like Zendesk and ServiceNow ensures that feedback automatically triggers follow-up actions, developing a feedback loop that drives higher satisfaction and customer retention. 

    2. Personalized, contextual surveys: Gathering insights that truly matter 

    Personalization is critical to collecting high-value feedback. By integrating feedback tools with your CRM or other databases, you can customize surveys to match a customer’s unique experiences or purchase history. Take a hotel chain, for example. Through CRM data integration, that hotel can personalize a post-stay survey to reflect specific details, such as the guest’s recent booking, the property visited, and the services enjoyed during their stay. 

    This personalized approach results in more focused, relevant questions, providing insights that truly mirror the customer’s journey. And by automating survey delivery via preferred channels like email, SMS, or in-app notifications, businesses ensure they reach customers at the most opportune moments for engagement. 

    With 100s of integration available, your survey sent through Alchemer not only feels more relevant to the customer but is delivered when the customer is most likely to respond, ensuring the data you gather is both timely and actionable. 

    Enhanced customer profiles: A 360-degree view of your customers 

    Integrating feedback into your CRM or marketing automation platform helps enrich customer profiles. Consider this: when a customer reports an issue with a product through a survey, that feedback is automatically added to their profile, alongside previous interactions, past purchases, and prior feedback. 

    By building robust customer profiles, organizations can tailor future interactions across support, sales, and marketing efforts. This dynamic view enables a more holistic approach to customer service, ensuring every touchpoint is informed by the full context of the customer’s journey. 

    With Alchemer, every customer interaction and bit of customer feedback can automatically flow into your other business systems, offering teams immediate access to real-time, comprehensive customer data. The result? Stronger customer relationships, proactive service offerings, and a deeper level of satisfaction that drives long-term loyalty. 

    Continue reading  

    Don’t let valuable feedback sit-idle, act on it! Download our new e-guide, “Transforming Insights into Action: How Feedback Integrations and Automation Revolutionize CX Programs”.  

    In this guide we:   

    • Explore common challenges organizations face with siloed feedback and manual processes—and how integrations solve these issues. 
    • Identify key integrations that enhance feedback programs, including CRMs, analytics tools, and customer service platforms. 
    • Provide a checklist for evaluating feedback integration capabilities. 



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  • New Star GP Is Retro Racing Perfection

    New Star GP Is Retro Racing Perfection


    And in New Star GP, you’ll jump into the world of arcade racing. Anyone who enjoyed racing games of the 1990s will sure to enjoy the new game.

    You’ll take control of your own motorsport team to guide the technological development, plan race strategy, and drive to victory from the 1980s all the way to today.

    While anyone can pick up and start driving with simple controls, there are multiple layers of driving to manage. Some of those include tire choice and wear, component reliability, fuel load, and pit strategy.

    Just like any good racing game, you can speed around events all around the world in some iconic locations. The visuals and soundtrack are absolutely perfect and a true blast from the past.

    New Star GP is a free download now on the App Store for the iPhone and all iPad models. There are in-app purchases available.

    I’ve just started racing, but New Star GP is fantastic. As a big fan of retro games, this is another great way to go back in time.



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  • AdMob’s new reporting delivers better insights

    AdMob’s new reporting delivers better insights


    Easy comparison reporting

    When looking at changes to a single AdMob metric, such as revenue, we know that context is key. So we’ve added the ability for you to compare two metrics within the same chart (see upper right in image below) so that you can more easily correlate trends within your data.

    You can also now break out metrics, such as estimated earnings, by dimensions like app, ad unit, format, and country (see upper left in image below).  Our improved graph interactivity allows you to add or remove dimensions by simply clicking on the corresponding circle in the key, as shown below on the upper left.



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  • Universal Epic Studios Orlando Opening in May 2025: Photos

    Universal Epic Studios Orlando Opening in May 2025: Photos


    Universal is opening its long-awaited Epic Universe theme park to the public on May 22 in Orlando, Florida. The park was first announced in 2019 and cost around $7 billion to create, per CNBC.

    Casandra Matej, CEO of Visit Orlando, told CNBC the new park is “the first major, entirely new theme park in the U.S. in 25 years.” Research seen by the outlet from Sean Snaith, director of the University of Central Florida’s Institute for Economic Forecasting, found that within one year of opening, the new park could generate around $2 billion for Florida and create more than 17,500 new jobs across the country.

    At 750 acres, it’s the largest of all of Universal’s properties and features five themed worlds: Celestial Park, Dark Universe, The Wizarding World of Harry Potter – Ministry of Magic, Super Nintendo World, and How to Train Your Dragon – Isle of Berk.

    But don’t worry, Harry Potter fans: This is the third Harry Potter-related theme park Universal has in the area. Nearby, Explore Hogsmeade is still open at Universal Islands of Adventure, and Diagon Alley is also open at Universal Studios Florida.

    Related: Disney World Is Adding New Attractions and Themed Lands in a Massive Expansion — Here’s What to Expect

    In Super Nintendo World, guests with Power-Up Bands can hit the familiar question-mark boxes of the Mario universe, track their Mario Kart score and play drums like Donkey Kong to unveil hidden effects and Easter eggs. (Adrian Ruhi/Miami Herald/Tribune News Service via Getty Images)

    Although Epic Universe is less than 10 miles down the road from Walt Disney World, industry experts expect the new park to lift up the entire area, from hotels to restaurants to even more attendance at Disney-branded parks.

    “It’s a rising tide that lifts all boats,” Matej said.

    There are multiple roller coasters, restaurants, and three new hotels. There are also several boat rides.

    Guests ride Stardust Racers, a new dueling roller coaster ride in Celestial Park, during a preview day for Universal Epic Universe on April 5, 2025, in Orlando, Florida. (Patrick Connolly/Orlando Sentinel/Tribune News Service via Getty Images)

    The How to Train Your Dragon – Isle of Berk area, at the Epic Universe theme park in Orlando, Florida, US, on Saturday, April 5, 2025. Photographer: Thomas Simonetti/Bloomberg via Getty Images

    Atlantic is a waterside, seafood-centric restaurant with a mostly glass exterior meant to resemble a giant aquarium. (Adrian Ruhi/Miami Herald/Tribune News Service via Getty Images)





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  • Navigating the Challenges of Cross-Platform Development

    Navigating the Challenges of Cross-Platform Development


    In today’s digital landscape, creating applications that can run seamlessly across multiple platforms is essential for reaching a wider audience and maximizing your impact. However, cross-platform development comes with its own set of challenges, ranging from compatibility issues to differences in user experience. In this article, we will explore the intricacies of navigating the challenges of cross-platform development and offer tips and strategies for successfully overcoming them. Whether you are a seasoned developer or new to the world of app development, this guide will provide valuable insights to help you navigate the complexities of developing for multiple platforms.

    Understanding the differences between platforms

    • Each platform has unique requirements and capabilities that developers must consider.

    • Variances in hardware, software, screen sizes, and user interfaces can impact cross-platform development.

    • Navigating these differences successfully requires thorough research, testing, and adaptation strategies.

    • Learn more about how we address cross-platform challenges at AnyAlpha Animation & Graphic Design.

      Implementing a consistent user experience across platforms

    • Ensure seamless navigation and design elements

    • Use responsive design techniques

    • Conduct thorough testing on various devices

    • Maintain brand consistency

    • Utilize native components when possible

    For more information on web development services in New York, visit AnyAlpha.

    Managing code and resources for multiple platforms

    • Utilize cross-platform development tools like Xamarin, Flutter, or React Native to streamline code management across various platforms.

    • Implement feature flags to control which platform-specific code and resources are included in the final build.

    • Utilize platform-specific libraries and APIs when necessary to enhance performance and user experience.

    • Regularly update code and resources to ensure compatibility with the latest platform versions.

    • For more information on managing code and resources for multiple platforms, visit AnyAlpha Mobile App Development Company.

      Testing and debugging on different platforms

    • Conduct thorough testing on each platform to ensure compatibility and functionality

    • Utilize platform-specific tools for debugging and troubleshooting

    • Address any platform-specific issues promptly to streamline development process

    For more information on cross-platform development and digital marketing, visit AnyAlpha.

    Handling platform-specific features and capabilities

    • Identify unique features and limitations of each platform
    • Utilize platform-specific APIs for enhanced functionality
    • Test extensively on different devices and operating systems
    • Implement fallback options for platform-incompatible features

    For more information, visit AnyAlpha’s Web Designing Company in Texas page.

    Ensuring compatibility with different devices and screen sizes

    • Use responsive design techniques
    • Test on various devices and screen sizes
    • Utilize frameworks like Bootstrap or Foundation
    • Consider adaptive layouts and flexible grids
    • Check compatibility with different browsers

    For more information on cross-platform development, visit our website.

    Keeping up with platform updates and changes

    • Regularly monitor platform updates for iOS, Android, and web to ensure compatibility
    • Stay informed about new features, design guidelines, and best practices
    • Test applications on different platforms to identify and address any issues promptly
    • Utilize tools and resources provided by platforms to optimize performance and user experience
    • Consider partnering with a reliable development company like AnyAlpha for expert guidance.

    Managing deployment and distribution across platforms

    • Centralized deployment tools streamline the process
    • Utilize automated testing for scalability
    • Implement cross-platform app stores for wide distribution
    • Leverage cloud services for seamless updates

    For more information on cross-platform development, visit AnyAlpha.

    Collaborating with a multi-disciplinary team for cross-platform development efforts

    In conclusion, navigating the challenges of cross-platform development requires a comprehensive understanding of the differences between platforms, the implementation of a consistent user experience, effective management of code and resources, thorough testing and debugging on various platforms, handling platform-specific features, ensuring compatibility with different devices and screen sizes, keeping up with platform updates, managing deployment and distribution, and collaborating with a multi-disciplinary team. By addressing these key areas, developers can successfully create and maintain high-quality, cross-platform applications that meet the needs of users across a variety of devices and operating systems. The importance of staying adaptable and continuously learning in this ever-evolving landscape cannot be overstated, as cross-platform development continues to grow in complexity and importance in the tech industry.

    If you’re looking for a comprehensive tool to streamline your cross-platform development process, look no further than DeltaWriter. Visit https://DeltaWriter.com to learn more about how this innovative platform can help you navigate the challenges of cross-platform development with ease.



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  • Upgrade your banner ads with new adaptive anchor banners

    Upgrade your banner ads with new adaptive anchor banners


    Getting started with adaptive anchor banners

    Adaptive anchor banners are a great option for AdMob publishers who want the simplest solution to getting the best banner ad returned across any device.  This format is still in beta on Google Ad Manager, so publishers who want to try it out on that platform should reach out to their account managers or contact our support team.

    Adaptive anchor banners are currently only available for anchored placements—banners locked to the top or bottom of the screen. However, AdMob is actively developing another adaptive algorithm for in-line banners placed in scroll views or within content.

    To get started with adaptive anchor banners for AdMob, check out our implementation guides (iOS, Android). We walk you through when it’s appropriate to use adaptive banners, implementation notes, and code examples.

    We recommend testing adaptive banners against some of your existing banner ads to understand how they can help you maximize fill rates, engagement, and revenue.



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  • AI/Chat GPT take over mobile app development in the future.

    AI/Chat GPT take over mobile app development in the future.


    Technology advancements in the industry have contributed to major transformations in business operations. Such transformations are not only limited to business operations but also impact the process of business planning. A well-known product of such technological advancements in the present scenario is Artificial Intelligence (AI). It is further being used to create disruptive products in the industry.

    To retain the business position in such a transforming scenario, it is important to identify and understand such industry trends. 

    The reports reflect that with the help of AI, businesses can enhance their internal creativity. Also, AI can play a major role in internal or strategic decision-making. More than 60% of organizations have included a share of AI in their digital budgets. About 50% of global organizations have accepted that they already adopted AI in any of their business functions. 

    What is AI?

    The industry trends reflect that AI is the most common and widely adopted by businesses in the present scenario. The application of AI is not limited to a specific area. As it helps in product planning, designing, marketing, and enhancing customer service experience. But to proceed with the application of AI for your business it is important to have a proper understanding of what AI is.

    Artificial intelligence is defined as the ability of machines to make decisions based on available data and information. As a broad understanding, it can be stated that AI allows a machine to interact similarly to humans. It can make decisions, sense patterns as well as interpret questions asked. With the changing time, organizations such as OpenAI are working on enhancing the capabilities of AI in modern times.

    To learn more about Artificial Intelligence and how it can help your business to succeed, you can read our detailed blog.

    ChatGPT has made headlines in every form. Everyone whether a student, a professional, an employee, or a business is concerned about “What ChatGPT is?”. And what impact will it have in the future?

    As for the web search reports, everyone is curious to know what ChatGPT is?, will it transform the way of searching over Google? Will it take away jobs? What is the extent to which ChatGPT can adopt learning? 

    What is ChatGPT?

    ChatGPT is an acronym for Chat Generative Pre-trained Transformer, which in simple terms is an AI-powered chatbot. It has been developed by the America-based research organization “Open AI”. The aim of developing ChatGPT is to enhance the capabilities of search engines and transform search processes. It has been developed on a deep or machine learning technology that allows the chatbot to generate human-like answers. Its machine-learning ability allows the chatbot to process the user’s input, search it across the online database, and provide a personalized response.

    ChatGPT is much different from a search engine/tool. Search engines can provide you with the information that is available over the internet in a raw form. ChatGPT on the other hand, collects the requested information processes it, and provides a personalized response to the user. Such capability of ChatGPT has contributed towards improved human-machine interaction, which can be used for your business growth.

    Further, the integration of ChatGPT in the business’s operational process requires you to understand the pros and cons of such AI-based tools.

    Pros of ChatGPT

    The potential benefits that ChatGPT offers to businesses are:

    • Personalization and customer experience: The main advantage of ChatGPT is its approach to personalized services. ChatGPT processes user input searches the database and provides the information in more of a human context. 
    • Improved Market Research: For a business, ChatGPT can present a combined report of the industry information available over the Internet. The use of ChatGPT by organizations can help to spend less time on research. 
    • Better customer service: ChatGPT with the latest updates can be integrated with the organization’s application/website. Hence, it can be used to replace existing chatbots and to provide customers with improved support services. 
    • Internal Assistance: With the help of its artificial intelligence combined with information from the internet, ChatGPT can also guide and assist businesses. 

    Cons of ChatGPT

    Along with the identified benefits of ChatGPT, there also exist certain key challenges to be considered.

      • Chances of Inaccuracy: It uses its artificial intelligence to deliver results, but still, the results are based on the information available publicly. Hence the provided results even personalized can be incorrect.  
      • Cannot properly be aligned with human emotions: The human pattern for conversation is quite unpredictable and complex. So it can not confidently be defined that all the answers presented by ChatGPT consider human emotions and can interpret language patterns. 
      • Bias Issue: The user may feel that responses from ChatGPT are biased if it does not match the user’s ideology. 

    Can ChatGPT help in app development?

    A most common question that is commonly asked over the internet is “Can ChatGPT contribute towards mobile app development?”.

    ChatGPT can help in the following areas of App Development:

    Idea Generation 

    Focusing on the working of ChatGPT, it is able to understand the range of inputs. It can process them and can provide results accordingly. Also, it can assist developers in the process of mobile app development. ChatGPT can provide users with diversified information and industry trends which can be used to develop a distinctive idea for Android/iOS app development. Such assistance may include providing personalized information about the app development process. 

    Suggestion/Guidance in the mobile app development process

    In the app development process, ChatGPT can help you to identify an appropriate platform. Also, it can provide you with suggestions for the use of development tools, syntax, and other elements (color pallets and functions). As for the advanced tools, with the help of AI, ChatGPT can provide you with snippets of codes that can be used in the mobile app development process. 

    Help in understanding the issue in the process

    Also, ChattGPT can assist with any issue or challenge being faced in the app development process. As for the app development process, it can be reflected that all the necessary information is available over the Internet. But ChatGPT can help to process such information and provide relevant information based on the question of the user. 

    Enhancing application effectiveness

    Also, ChatGPT can be used to enhance the features and the applicability of the mobile app. For instance, it can provide a more advanced version of a chatbot. Such chatbots would deliver advanced support and services to users. Further, it could also be used as a tool to debug the code and troubleshoot the coding operations.

    Hence, the answer to the question asked is “Yes”, ChatGPT can definitely contribute to the app development process. A professional app developer can take the help of ChatGPT to clarify his/her doubts. 

    Will ChatGPT take over mobile app development?

    The defined capabilities of ChatGPT may have made you think that ChatGPT with certain modifications can take over mobile app development. But it is not possible.

    It is well-accepted that ChatGPT has its own capabilities that can assist the developers in the mobile app development process. But still, it lacks the ability to develop a version of the app on its own. The mobile app development process involves both technical as well as human expertise. The technology can be used to evaluate and understand the present trends. But predicting or understanding emerging trends require human intelligence.

    Also, ChatGPT can provide you with written codes for the command inserted, but testing and checking the applicability of the code requires human intervention. As ChatGPT does not have an internal testing module that can check or validate the written codes. Hence, it can not create an entire code for an application but can work as per user command. Further, the user would be required to recheck the results to ensure accuracy.

    Based on such it can be justified that ChatGPT can help in accelerating the app development process, but cannot take over the entire mobile app development process.

    As of the present industry trends, it can be justified that every business is adopting approaches to mobile app development. Such is important to ensure better user/customer engagement and interaction. To fulfill such industry needs, certain AI-based templates are available which can be used for app development. The templates provide the same solution to every user irrespective of their needs. The same can be identified to be the issue with the ChatGPT. As for business growth and success in the present industry, creativity and innovation are important. Hence, rather than looking out for mobile app development options over ChatGPT, you can get in touch with our team of experienced app developers. They can guide you throughout the process of custom app development and enhance your business performance. 

    Future Trends with Respect to ChatGPT

    ChatGPT was launched in 20222, and within weeks it reached more than 10 million users and was all over social media. It was also termed “Super AI” or an advanced version of AI. Tech enthusiasts utilized the software in a number of ways to understand or evaluate its capabilities. Also, Microsoft’s invested more than a billion dollars in ChatGPT. Such investment can further help in improving ChatGPT capabilities.

    OpenAI has introduced an advanced version of ChatGPT, i.e., ChatGPT 4. This version is under the trial phase and is only available to a limited number of users. But the version would bring in new and enhanced capabilities for the AI tool. As of the near future, it can be predicted that trends in AI can bring innovations in the app development process, but will not be able to take over it completely. 

    Conclusion

    It can be concluded that AI is an effective tool that can help businesses to grow. But in the process of utilizing AI, it is important to consider its pros and con. ChatGPT can be identified to be a major advancement in AI, but still, there are certain limitations in its operations that are to be considered.

    The blog covers every aspect of why ChatGPT is beneficial as well as its limitations. Hence, being a business owner, you should have an understanding of the industry trends and associated challenges with such trends. Such understanding will help to make decisions regarding business planning and growth.

    For any support and guidance with respect to mobile app development, you can connect with our professional app developers. Vervelogic is the best app development company in India, that delivers quality products as per your needs. Our team of professional developers can assist you throughout the app development process. Also, our service portfolio includes brand management, tech consultations as well as marketing services that can help your business to grow. 

    FAQs (Frequently Asked Questions) 

    Will ChatGPT be ever able to develop mobile applications in the future?

    Even in the present scenario, it can be reflected that ChatGPT is transforming. OpenAI is making significant changes and launching new versions of ChatGPT. But its ability to develop a mobile application is majorly based on its learning ability which will take time.

    Are there any other tools similar to ChatGPT? 

    ChatGPT is a widely known and popular AI-based bot but is not the only one. In 2023, there exist other software also.  Some of there were even before ChatGPT and some have been introduced after ChatGPT. The list includes Google Bard, ChatSonic, Claude, Amazon Codewhisper, and many others.

    Is ChatGPT free or chargeable?

    ChatGPT is free for personal use, as it is in the testing phase. However, the latest version of ChatGPT “4” is only available to limited users.

    Can we integrate ChatGPT in customer-facing applications?

    OpenAI has announced that ChattGPT can be integrated with other applications that can provide better services and user experiences to customers.

    In which areas ChatGPT can be used in business?

    ChatGPT can be used in multiple areas including; handling customer inquiries, writing promotional emails, copywriting, assistance as well as developing presentation templates. 

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  • Update Your Apple Devices Now With the Latest Software

    Update Your Apple Devices Now With the Latest Software


    Downloading iOS/iPadOS 18.4.1, tvOS 18.4.1, and macOS Sequoia won’t bring any new features, but will fix major security vulnerabilities and other bugs.

    You can download the iOS/iPad 18.4.1. update by going to Settings > General > Software Update on your iPhone or iPad.

    For the mac, selecting the Apple Menu and then About This Mac. Select Software Update to start the process. The download is large, so expect the entire process to take more than an hour.

    The Apple TV update should automatically be downloaded.

    If you haven’t already enabled automatic updates, you can download the software by heading to Settings > System > Software Updates > Update Software. Right next to the button to update software is the toggle switch to turn on automatic updates.



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  • Top 3 misconceptions about mobile ads

    Top 3 misconceptions about mobile ads


    2) I can’t control what ads show up in my app

    App publishers are justifiably concerned about what ads show up in their app, so we’ve taken steps to ensure that your app will only serve ads that meet the guidelines you’ve set. Our ad controls allow you to set a maximum content rating level or block ads by category, ad type, URL, and more.  Both of these controls can be applied to a single app or to your whole AdMob account.  

    For example, applying a maximum rating of G to your account ensures that only G-rated ads are served across all of your apps.  However, you can simultaneously set a maximum rating of T for a specific app to allow it to include PG and T rated ads as well.  For even more control, our Ad Review Center allows you to review individual ads on a creative-by-creative basis to decide whether you want to continue serving them. We’ve designed these features to ensure that you only serve ads you feel are appropriate for your users.



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