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  • Navigating Non-Profit Budget Cuts with Feedback

    Navigating Non-Profit Budget Cuts with Feedback


    We hear it every day: federally funded organizations are on edge. Budgets are uncertain, valuable employees are at risk, and anxiety levels are high.  68% of non-profits receive at least some federal funding, and much of this funding is in jeopardy, forcing program staff to do even more with less.  

    Amid this uncertainty, it’s critical to stay relentlessly focused on your people—employees, community members, and of course, donors. Their voices matter now more than ever. Here’s why:  

    Feedback as a lifeline  

    “Everything is on the table for cuts, so it’s a scary time for all of us that are federally funded. We have no way of knowing what will or won’t be cut.”  

    – Program Director at a Non-profit  

    For non-profits where every dollar and every decision counts, feedback is a lifeline in challenging times. Continuing to push your mission forward while staying within budget requires careful listening to donors, staff, volunteers, and community members.  

    With public funding falling short, non-profits must rely on individual donors and private grants to close the gap. Feedback plays a crucial role in understanding what motivates donor behavior, helping you tailor outreach efforts that truly resonate. Additionally, by listening to your community, you can uncover authentic, compelling impact stories that inspire donors to give—and keep giving. 

    Feedback programs also help you navigate budget cuts by identifying inefficiencies, significantly reducing manual labor, and providing clear data to justify critical resource allocation decisions.  

    Make the right cuts and investments 

    “Nonprofits like us are not going to have the budget for expensive feedback solutions, but we need more than Google Forms.” 

    – CFO at Guided Discoveries 

     When facing budget reductions, it’s not just about spending less—it’s about spending smarter. The challenge for non-profits is knowing where to cut without compromising the mission. That’s where feedback becomes a strategic tool. 

    Clarity through employees and outside stakeholder insights helps you make confident, data-informed decisions. Rather than rely on guesswork or internal politics, organizations with effective feedback systems: 

    • Identify high-impact programs that deserve continued or increased investment. 
    • Recognize underutilized services that may be candidates for streamlining or consolidation. 
    • Understand what matters to your community, ensuring limited resources go toward what people value most. 
    • Demonstrate transparency and accountability by showing stakeholders how decisions are backed by real input. 

    This kind of clarity transforms budget conversations from painful guesswork into purposeful prioritization. By making the right cuts—and the right investments—you can preserve and even strengthen your impact, despite financial constraints. 

    To effectively stay mission-driven amidst budget cuts, nonprofits need feedback platforms that deliver those necessary insights at a manageable cost. Here’s what you should look for in a feedback platform: 

    • Easy survey creation: Quickly design branded, customized surveys without technical expertise. 
    • Diverse question types: Gather both qualitative and quantitative feedback using versatile survey options. 
    • Personalized experiences: Engage diverse stakeholders through multilingual support and customized survey logic. 
    • Seamless integrations: Connect your feedback tools with existing donor management and CRM systems for efficient analysis. 
    • Robust data security: Maintain trust by choosing a secure platform that protects your data and meets security standards, like HIPAA, ISO 27001, and SOC2 Type 2. 

    We are here to help 

    Times are tough right now, but you don’t have to navigate these challenges alone. At Alchemer, we’ve helped thousands of federally funded organizations collect the feedback they need to move their mission forward and at price point that doesn’t get in the way of their goals. 

    Here are a few resources to checkout: 

    • TechSoup Case Study: See how Alchemer’s survey capabilities, translation features, and HubSpot integration helped TechSoup scale their non-profit outreach program.  
    • Calculate Your Feedback System Costs: This 3-minute assessment will help you identify potential savings opportunities across your organization. You’ll receive a customized report showing your estimated current spending on feedback tools, potential consolidation opportunities, and projected annual savings. 

    Learn more about how we can support your mission by visiting our non-profit solutions page



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  • These Cities Have the Most Affordable Rent in the US: Report

    These Cities Have the Most Affordable Rent in the US: Report


    As the cost of rent has increased by more than 50% over the last decade, some popular cities like Miami are becoming less and less affordable.

    To find the most affordable cities for renting in the U.S., financial site WalletHub compared the median annual gross rent to the median household income in 182 cities, ranking them from most to least affordable.

    Related: Here’s How Much a Family of 4 Needs to Live ‘Comfortably’ in Every U.S. State, According to a New Report

    The most affordable city was Bismarck, North Dakota, where the median annual gross rent is around 15.3% of the median annual income. The average salary in Bismarck is $69,989 per year, according to ZipRecruiter. The average rent, meanwhile, is $1,023 per month, per Apartments.com.

    The second most affordable city was Sioux Falls, South Dakota. The mean annual gross rent there costs around 16% of the median income. Cheyenne, Wyoming, came in at a close No. 3 — residents spend 16.1% of their earnings on rent in the city.

    Cedar Rapids, Iowa, and Fargo, North Dakota, rounded out the top five most affordable.

    The bottom of the list featured Glendale, California (No. 178), followed by Detroit, Michigan; New Haven, Connecticut; Newark, New Jersey; and finally, in the last spot (No. 182), Miami, Florida, where residents spend 33.48% of their income on rent.

    In Miami, the average salary, according to ZipRecruiter, is $55,183. The average rent is $2,950, per Zillow.

    “In the most affordable cities for renters, the median cost of rent is as low as 15% of the median income, compared to more than 33% in the most expensive cities,” said WalletHub Analyst Chip Lupo. “This gives people in the least expensive cities a clear financial advantage; the money they save on rent could go toward their emergency fund or savings for future home ownership.”

    View the full list of all 182 cities, here.

    Related: Here Are the Best and Worst States for Retirement in 2025, According to a New Report



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  • The 5 Best Puzzle Shooter Games

    The 5 Best Puzzle Shooter Games


    If you enjoy pinball games on your iPhone or iPad, then INKS is one you need to check out. This fun game gives you the classic pinball action with a colorful twist.

    Each time your pinball hits a color on the table, ink splatters. The colors will be in different spots, with various methods of hitting them, across the different tables. This makes for a truly distinctive pinball experience and if you like the ink creation you have made, you can take a snapshot of it to save or share.

    The game offers 100 different pinball tables to play on, each with its own unique design. And of course, there are challenges that are a lot harder than they look. So, do not be too distracted by the colorful canvas you are creating because you still need to complete the table.

    Your goal on each of the tables is to hit all of the colors. You will continue getting more pinballs, but cannot complete the table until all colors have been splattered about. Once you succeed, your pinball will retire to its home in the center of the table.

    The game is $2.99.



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  • Here’s What Being an Entrepreneur Is Really Like — From Someone Who Did It

    Here’s What Being an Entrepreneur Is Really Like — From Someone Who Did It


    Opinions expressed by Entrepreneur contributors are their own.

    Becoming an entrepreneur is one of the most exciting decisions you can make. But is it hard? Well, yes. It’s not a stroll in the park, but it’s also not impossible and can be incredibly amazing. Starting your own business is rewarding, challenging and everything in between. Here’s the honest scoop on what it’s like, from someone who’s been there over and over again.

    1. You’ll wear many hats

    When you’re just starting out and unless you have a huge budget, you are the CEO, the marketing team, the accountant and the janitor. Balancing all these responsibilities can be overwhelming, but it’s also an incredible opportunity to learn. It forces you out of your comfort zone and gives you the chance to truly understand the inner workings of a business. Look at it as an accelerated MBA, except the stakes are higher (and there’s no graduation ceremony).

    2. Time management will be your new best friend

    When you’re working for yourself, the lines between work and personal life blur, big time. Suddenly, you’re answering emails at 10 PM and brainstorming ideas while cooking dinner. The key is to prioritize and set boundaries. Learn to schedule your day like your life depends on it. Trust me, a little structure goes a long way in keeping the chaos manageable. I finally have learned how to manage my time, especially if you have multiple businesses. This is crucial to become successful.

    3. You’ll face rejection

    Here’s the thing about entrepreneurship — not everyone is going to believe in your vision. Investors may say no. Customers might not immediately flock to your product. This stings, but it’s also a chance to develop some thick skin. Each no you hear is one step closer to a yes. Use rejection as fuel to refine your offering and improve your pitch.

    Related: You Will Get Rejected — How You Handle It Will Make You Successful. Here Are 3 Ways to Turn It Into Power.

    4. Your passion will be tested

    Loving what you do is important, but passion is not the whole story. There will be moments when the going gets tough and motivation wanes. What keeps most entrepreneurs moving is their why — the deeper reason they started their business. Stay connected to that purpose, and you’ll push through even the toughest days.

    5. You’ll have to network (a lot)

    Networking is crucial to success in any industry, but it’s especially important for entrepreneurs. Knowing the right people can open doors and provide valuable insights and advice. Attend networking events, join online communities and don’t be afraid to reach out to successful business owners for mentorship. Building a strong network can make all the difference in your entrepreneurial journey.

    6. Failure is part of the process

    As an entrepreneur, you will inevitably experience failure. But here’s the thing — it’s not the end of the world. In fact, it’s often just a stepping stone on the path to success. Embrace failure as an opportunity to learn.

    7. Money management is crucial

    Starting a business often means living on a tight budget. Maybe you’ll have to skip some dinners out or hold off on that big vacation — and that’s fine. Being mindful of where every dollar goes is essential, especially in the early stages. If you can master your finances now, you’re setting the stage for long-term success.

    8. Success doesn’t happen overnight

    Don’t believe the hype of overnight success. Those stories usually leave out years of hard work, failures and pivots. Building a business is a marathon, not a sprint. Celebrate the small wins along the way, because they’re what keep you going. Each step forward is progress, even if it’s not as glamorous as viral internet fame.

    9. It’s the hardest job you’ll ever love

    Here’s the truth. Starting your own business is hard. It’s exhausting. Sometimes, it’s lonely. But it’s also thrilling. Few things compare to the sense of accomplishment you feel when you see your idea come to life and know you’re building something that’s entirely your own. The hard work and sacrifices will be worth it when you’re doing what you love every day. So keep pushing, stay focused and never lose sight of why you started this journey in the first place. Your passion will see you through the toughest of times and lead you to success. Let rejection only fuel your determination to refine your offering and improve your pitch. The road to success is not easy, but it’s worth it in the end.

    10. You must keep learning and evolving to succeed

    Finally, remember that starting a business is an ongoing process. You’ll never stop learning and growing as an entrepreneur. Stay open to new ideas and opportunities, continuously seek out knowledge and resources to improve your skills, and be willing to adapt and evolve with the ever-changing market and industry. Embracing growth and constantly striving for improvement will help you stay ahead of the game and ensure long-term success for your business.

    Related: 10 Ways Continuous Learning Can Take You From a Good Leader to a Great One

    Final thoughts

    I have even thought about giving up at times, but I somehow still keep going, and I am so happy that I’ve stuck with it. If you’re up for the challenge, becoming an entrepreneur can be the most rewarding thing you’ll ever do. It’s not always easy, but the sense of accomplishment, independence and possibility makes it worthwhile. Are you ready to take the leap? Because, trust me, there’s nothing quite like it.



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  • Why an omnichannel approach to customer feedback is critical for tech companies

    Why an omnichannel approach to customer feedback is critical for tech companies


    For tech companies, customer feedback is an always-on faucet—flowing through surveys, reviews, in-product interactions, and website engagement. The problem? This feedback is often scattered across different channels, making it hard to piece together a cohesive picture of what customers really think and feel. 

    The key to overcoming these challenges? An omnichannel feedback strategy that consolidates all customer touchpoints into one comprehensive view, allowing teams to make informed, data-driven decisions that truly reflect customer needs and sentiments. 

    Here are three reasons why an omnichannel approach is the right one for software and technology companies: 

    This post references our latest e-guide, “The Software Industry’s Guide to Collecting Customer Feedback. You can read the full (and free) e-guide, here! 

    1. See a complete view of the customer journey 

    In the software and tech industry, customers don’t interact with your company in a straight line. They might begin with an online search, move to reading app reviews, engage with your product through an in-app feature, and finalize their decision through a support chat or social media conversation.  

    Omnichannel feedback allows tech companies to capture insights from every interaction, creating a 360-degree view of the customer journey. In fact, 73% of customers use multiple channels throughout their entire purchasing journey, and that’s something software companies can’t afford to ignore. 

    A robust understanding of customer experience enables tech companies to identify friction points, understand user preferences, and deliver highly personalized experiences at every stage of their customer journey.  

    2. Resolve customer issues faster 

    Omnichannel feedback isn’t just about gathering insights; it’s about responding to them quickly. Rather than waiting for formal complaints to come in, tech companies can use real-time feedback from social media, app reviews, NPS responses, and other sources to spot issues as they arise. This allows them to identify pain points in the user experience before they escalate into bigger problems. 

    By addressing issues proactively, software companies can prevent negative customer experiences from damaging their reputation, ensuring customer satisfaction stays high. Fast issue resolution also strengthens your brand’s image as a responsive, customer-centric company. 

    3. Find insights that empower CX improvements  

    Today’s customers expect to feel heard, no matter where or how they choose to interact with your brand. Whether they’re submitting feedback via a support chat, posting about their experience on social media, or engaging with your app, it’s essential to collect feedback from all those touchpoints to gain a broader, more nuanced view of their needs. 

    For example, a software company that receives consistent in-app feedback about a specific feature, such as navigation issues within their mobile app, can act swiftly to improve it. Let’s say users report difficulty accessing certain functions like settings or support. By collecting detailed feedback through surveys or targeted prompts, as well as examining usage data, product teams can directly address these issues in the next update. 

    Acting on feedback in a timely manner shows customers that their opinions are valued and leads to increased trust, loyalty, and retention. Over time, this proactive approach translates to better customer experiences and a higher lifetime value. 

    Continue reading  

    Don’t let limited insights hold you back. Unlock the full potential of customer feedback! Download our new e-guide, “The Software Industry’s Guide to Collecting Customer Feedback”.  

    In this guide we: 

    • Dive into the challenges of managing feedback across multiple channels and how an omnichannel approach brings everything together. 
    • Showcase real-world examples of how tech companies are leveraging customer feedback to drive product innovation, boost retention, and optimize digital experiences. 
    • Highlight key features to look for in a customer feedback platform, including integration capabilities, ease of use, and real-time insights. 



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  • EarthSnap Brings Nature into Focus as You Scan, Identify, and Learn Instantly

    EarthSnap Brings Nature into Focus as You Scan, Identify, and Learn Instantly


    That’s largely because of the welcoming EarthSnappers Community. This feature of EarthSnap allows you to share their discoveries, as well as engage with fellow users on where to find the species or plant you’re searching for. Thanks to this the database of information at your fingertips is growing day by day as well.

    There’s the chance to save and organize your personal discoveries in a digital library too, and even cross-platform accessibility to make looking at these simple across mobile and desktop.

    With over 15 million visitors to Earth.com every month there’s clearly a massive hunger for AI driven tools to help people embrace exploration of the natural world around them.

    So make sure you get involved by downloading EarthSnap now via iOS and Android. There’s the app’s official site here too.



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  • 4 Best Brain Training Apps and Games

    4 Best Brain Training Apps and Games


    Peak – Brain Training offers over 30 games to keep your mind sharp and expand your cognitive skills. With short workouts each day, a brain map to compare game performance, and advanced training options, you will learn where you excel and where you need improvement.

    The easy-to-use app is perfect for keeping your brain in shape and helping you improve. With games that challenge everything from problem solving and mental agility to creativity and emotion control, the app gives you what you need to excel, expand, and progress further each day.

    For daily workouts, features to monitor progress, and games that sharpen your mind, Peak – Brain Training is a terrific tool.

    It’s a free download for the iPhone, iPad, and Apple Watch. A subscription is needed for most features.



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  • Is Zoom Down? Tens of Thousands of Users Report Outage

    Is Zoom Down? Tens of Thousands of Users Report Outage


    Zoom is down for tens of thousands of people, according to Downdetector. Users have been reporting outages since 2:38 p.m. ET.

    More than 60,000 Zoom customers had logged issues with the video conferencing service by 3:08 p.m. ET. Nearly half of users reporting problems (46%) experienced issues with the website, while 38% encountered problems with the app.

    Zoom’s status page also appears to be down at the time of writing. The company previously indicated through the page that it was aware of the outage for Zoom meetings and was working to resolve it.

    Zoom’s investors page also appears to be down at press time.

    Related: Amazon Is Replacing Chime, Its Proprietary Video Conferencing Software, With… Zoom

    Zoom has 300 million daily active users and 192,600 business customers as of the fourth quarter of 2024. Companies like Capital One, Glassdoor, and Dropbox all use the company’s videoconferencing service.

    With Zoom down, users turned to social media. Some X users asked if Zoom was down for anyone else. Others expressed joy, frustration, and panic through GIFs.





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  • Three ways to leverage integrations for an unbeatable CX program 

    Three ways to leverage integrations for an unbeatable CX program 


    As organizations strive to improve and scale their CX programs, integrating feedback into business systems and automating processes has become essential. But how exactly do feedback integrations and automation work in practice? 

    Let’s explore three different examples. The three examples showcase how integrations help organizations overcome the common challenges in customer experience programs, leading to faster, smarter, and more personalized actions. 

    This post references our latest e-guide, “Transforming Insights into Action: How Feedback Integrations and Automation Revolutionize CX Programs”. You can read the full (and free) e-guide, here! 

    1. Event-based automation: Faster follow-up 

    Picture this: A customer leaves negative feedback about their recent support interaction via a post-service survey. When your feedback platform integrates with your CRM, this response is instantly flagged within your CRM system. That real-time flag triggers an automatic task, prompting the customer support manager to engage directly with the customer immediately. 

    But the integration doesn’t end there. The system also updates the customer profile with the feedback, giving the support team full context for a more informed, personalized follow-up. The outcome? A swift, tailored resolution that not only addresses the concern but also enhances the overall customer experience. 

    Alchemer’s seamless integrations with CRM platforms and customer support tools like Zendesk and ServiceNow ensures that feedback automatically triggers follow-up actions, developing a feedback loop that drives higher satisfaction and customer retention. 

    2. Personalized, contextual surveys: Gathering insights that truly matter 

    Personalization is critical to collecting high-value feedback. By integrating feedback tools with your CRM or other databases, you can customize surveys to match a customer’s unique experiences or purchase history. Take a hotel chain, for example. Through CRM data integration, that hotel can personalize a post-stay survey to reflect specific details, such as the guest’s recent booking, the property visited, and the services enjoyed during their stay. 

    This personalized approach results in more focused, relevant questions, providing insights that truly mirror the customer’s journey. And by automating survey delivery via preferred channels like email, SMS, or in-app notifications, businesses ensure they reach customers at the most opportune moments for engagement. 

    With 100s of integration available, your survey sent through Alchemer not only feels more relevant to the customer but is delivered when the customer is most likely to respond, ensuring the data you gather is both timely and actionable. 

    Enhanced customer profiles: A 360-degree view of your customers 

    Integrating feedback into your CRM or marketing automation platform helps enrich customer profiles. Consider this: when a customer reports an issue with a product through a survey, that feedback is automatically added to their profile, alongside previous interactions, past purchases, and prior feedback. 

    By building robust customer profiles, organizations can tailor future interactions across support, sales, and marketing efforts. This dynamic view enables a more holistic approach to customer service, ensuring every touchpoint is informed by the full context of the customer’s journey. 

    With Alchemer, every customer interaction and bit of customer feedback can automatically flow into your other business systems, offering teams immediate access to real-time, comprehensive customer data. The result? Stronger customer relationships, proactive service offerings, and a deeper level of satisfaction that drives long-term loyalty. 

    Continue reading  

    Don’t let valuable feedback sit-idle, act on it! Download our new e-guide, “Transforming Insights into Action: How Feedback Integrations and Automation Revolutionize CX Programs.  

    In this guide we:   

    • Explore common challenges organizations face with siloed feedback and manual processes—and how integrations solve these issues. 
    • Identify key integrations that enhance feedback programs, including CRMs, analytics tools, and customer service platforms. 
    • Provide a checklist for evaluating feedback integration capabilities. 



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  • New Star GP Is Retro Racing Perfection

    New Star GP Is Retro Racing Perfection


    And in New Star GP, you’ll jump into the world of arcade racing. Anyone who enjoyed racing games of the 1990s will sure to enjoy the new game.

    You’ll take control of your own motorsport team to guide the technological development, plan race strategy, and drive to victory from the 1980s all the way to today.

    While anyone can pick up and start driving with simple controls, there are multiple layers of driving to manage. Some of those include tire choice and wear, component reliability, fuel load, and pit strategy.

    Just like any good racing game, you can speed around events all around the world in some iconic locations. The visuals and soundtrack are absolutely perfect and a true blast from the past.

    New Star GP is a free download now on the App Store for the iPhone and all iPad models. There are in-app purchases available.

    I’ve just started racing, but New Star GP is fantastic. As a big fan of retro games, this is another great way to go back in time.



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